Welcoming members Director level and up, to join up to 15 Marketing Leaders in this executive hybrid round table discussion.
Are you ready to take your customer experiences to the next level with personalized hyper-connected customer-centric interactions?
Dig into your data, choose the right tools, implement a design system, and break down your business’ internal silos to discover just how much further you can power your personalization. At the end of the day, your customers will thank you for it.
Join us for an engaging roundtable discussion on "Creating Compelling CX at Scale," where we'll delve into the crucial role personalization plays as a competitive differentiating factor in today's business landscape. Don't miss this opportunity to learn from industry experts and gain actionable insights to elevate your customer engagement strategies.
In this hybrid roundtable, hosted by Smita Challu Tulsani, Customer Strategy & Martech Practice Head at Akcelo Canada, you’ll have an invaluable opportunity to hear and learn from your CX peers. Come ready to share your thoughts, opinions, experiences and questions and dig deeper into:
Please submit your questions and come prepared to chat. Only 15 spots available.
Smita Challu Tulsani, Customer Strategy & Martech Practice Head at Akcelo Canada
Smita Challu Tulsani is an accomplished results-driven customer-centric leader with a proven track record as a designated Chartered Marketer. Her expertise spans digital product management, customer retention, strategic marketing, and customer lifecycle management. With a strong engineering background and a passion for marketing, Smita has excelled in various senior leadership roles in Martech.
As the Customer Strategy & Martech Practice Leader at Akcelo Canada, Smita focuses on Customer Lifecycle Marketing and Strategy. Leveraging strategy, customer insights, research and analytical data, she creates strategic solutions that drive CX strategy and digital transformation.
Her diverse background includes senior leadership positions in sectors like telecom, manufacturing, media and the social impact sector, providing her with unique perspectives in her endeavors. Smita actively advises not-for-profit organizations and serves on various boards and industry councils, lending her expertise to make a positive impact.
Smita's business contributions have earned her multiple industry awards for product innovation and business strategy. Notably, she was recently shortlisted for the Women of the Year award by Women in IT. Additionally, she founded an AI-based start-up in 2021, demonstrating her entrepreneurial spirit and commitment to technological innovation.
Smita holds a bachelor's degree in engineering and a Master's in Business Administration, adding to her well-rounded skillset and dedication to continuous growth.