Frequently Asked Questions

Awards FAQ:

When and where is the event?

The event will be hosted at The Westin Harbour Castle Conference Centre (1 Harbour Square, Toronto, ON) on November 22nd, 2024.

Where can I go to purchase a ticket and/or table?

Tickets for the 2024 CMA Awards Gala are on sale now.

What is the cost to attend this event?

Prices below do not include tax or Eventbrite fees.

Member pricing:

Table of 10 - $3,999.00
Individual ticket - $469.00

Non-member pricing:

Table of 10 - $5,299.00
Individual ticket - $599.00

How can more than one table be purchased?

Please purchase tables separately. You can only buy one table of 10 guests at a time.

Is my company a member?

See a full list of CMA Members here.

Can unused CMA credits be used to purchase tickets?

Yes. If credits are being used for tickets, please contact awards@theCMA.ca.

What is the flow of the event?

Cocktail hour begins at 5:30pm. The awards show and dinner service begins at 6:30pm. The post-awards celebration begins by 10:00pm.

Do tickets need to be presented at the event?

No. Only your name is required to enter.

What is the dress code?

Dress to impress! No jeans please.

How to find my table at the event?

We will have staff at the event to remind you of your table number and help you find your table.

Are dietary restrictions accommodated?

Yes. If you have indicated a dietary request for your dinner you will find a tent card at your seat to identify your needs to the wait staff.

What's the refund policy?

To be eligible for a refund, all requests must be made in writing to awards@theCMA.ca before October 22, 2024 at 1:00pm ET. Please note that an administration fee of $150 per ticket or $1000 per table will be deducted from the refund. No refunds will be provided for cancellations made after this date.

When do ticket sales close?

Ticket sales close November 19, 2024 at 1:00pm ET or when sold out.

Is there assigned seating?

Yes, seating and tables are assigned for all attendees. Staff will be available to help you find your seat.

Entries FAQ:

Where do I submit entries and how do I create an account?

All submissions will be entered on Awards Force. Create an account to submit your entries.

What is the cost and entry deadline?

CMA encourages submitting entries early by offering multiple deadlines with increasing entry fee rates. The early–bird deadline offers the lowest entry fee. Entry fees are increased for the final deadline with pricing surcharge for non–member taking effect in the last few days.

Early Bird Pricing:
Member: $350
Non-Members: $475
April 25 - June 21, 2024 @ 1PM ET

Regular Pricing:
Member: $450
Non-Member: $625
June 21 - July 05, 2024 @ 1PM ET

Final Deadline Pricing:
Member: $450
Non-Members: $725
July 05 - July 19, 2024 @ 1PM ET

Additional Fee for Extensions:
Member: $100, Non-Member: $200
July 19 - July 23, 2024 @ 1PM ET

CMA Awards Entry Deadlines 2024

Early-Bird Deadline | June 21, 2024 @ 1PM ET
Regular Deadline | July 05, 2024 @ 1PM ET
Final Deadline | July 19, 2024 @ 1PM ET
Extension | July 23, 2024 @ 1PM ET

Deadline Extension Fees

Final Deadline is July 19, 2024. Please email Awards@thecma.ca for an extension or if you have any questions.

Why are there multiple deadline dates?

How do I know if I’m a CMA member?

CMA membership is assigned to companies. Therefore, if your organization is a CMA member, you are a CMA member. Find out if you/your organization is a CMA member by viewing the member directory.

What is the cancellation/refund policy for entries submitted?

Refunds can be made only if written notification of the entrant’s wish to withdraw their entries reaches the CMA office before June 21. Refunds made up until this date will be subject to a $95 administrative cancellation fee. No refunds will be considered by the CMA after June 21, regardless of any extension to the entries deadline. Entries can only be cancelled by the CMA and cannot be cancelled or removed from the CMA Awards in any way after June 21.

What are the dates for campaign eligibility for 2024?

Your campaign must have results tabulated between December 1, 2022 and June 1, 2024. We have extended the campaign eligibility period to allow companies to enter campaigns that they could not submit last year due to the COVID-19 pandemic. Entries containing results tabulated after June 1, 2024 may be disqualified at the discretion of the judging committee and CMA. CMA is not responsible for any entrant submission error. The decision of the judging committee and CMA is final.

What is the criteria for submitting an entry?

Criteria for different disciplines and categories can be accessed through the entry form in Awards Force. Please note that there is a character limit (that includes spaces).

How many creative files will be accepted?

A maximum of 6 supporting files will be accepted. Attachments are optional (including videos) and the maximum file size for any upload is 1GB and no longer than 2 minutes in duration. If a PDF is submitted with multiple creative elements, each creative element is counted as 1 attachment. The following file formats accepted are mpg, mov, mp3, pdf, jpeg, and the website URL.

My campaign ran in the US, is it still eligible?

Campaigns that ran in Canada or campaigns that ran in other markets but were developed by Canadian marketers for Canadian clients are eligible for entry. CMA reserves the right to reassign the entry discipline or category at any time.

Who can help me decide which category my campaign should be submitted into?

Contact awards@thecma.ca for assistance in determining into which category(s) your campaign should be entered. We are happy to help!

Why is my text cut off in one or more of the boxes for campaign details?

Each section contains a maximum character count.

When will I find out if my submission has been shortlisted?

Notifications will be emailed to the individual listed as the contact person for each entry that is shortlisted by early September.

PayPal won’t accept or process my credit card. Who do I contact for assistance?

If you are having difficulties processing payment through our PayPal account online, please contact awards@thecma.ca.

I can’t upload my supporting documents. Who do I contact?

Please contact Award Force technical support at support@awardforce.com.

How do I enter the Special Awards? What is the entry fee?

The Special Awards are free to enter. Please review the requirements carefully to ensure your entry is eligible.

How do I nominate someone for the Marketer of the Year Award or Lifetime Achievement Award? What is the entry fee?

The Marketer of the Year or Lifetime Achievement Award is free to enter. Please review the requirements carefully to ensure your entry is eligible.