Marketing
Mastery
Starts Here
Looking to elevate your marketing skills? You're in the right place. The Canadian Marketing Association (CMA) is your premier destination for marketing upskilling at every career stage. From aspiring marketers to seasoned executives, we offer a comprehensive range of professional development programs designed to enhance your expertise, advance your career, and keep you at the forefront of the rapidly evolving marketing landscape. Discover how CMA can power your professional growth and help you stay ahead in the dynamic and exciting world of marketing.
Flexible Learning Options
At the CMA, we understand that every marketer's journey is unique. That's why we offer a variety of learning formats to fit your lifestyle and learning preferences.
Dive deep into specific marketing topics with our half-day expert-led sessions, including industry best practices, timely case studies and examples.
Explore TrainingsEngage in comprehensive learning experiences over a structured timeframe and get a certificate of completion to showcase your new skills.
Explore CoursesCertificates
Study at your own pace with our flexible, self-guided programs that also result in a certificate upon completion.
Explore CoursesCMA Café: The Predictive Era of Customer Experience
Toronto , Canada
67 Mowat Ave Suite 143
Join Andrea Cook, CEO of JAM CRM to discuss how customer experience is shifting from analyzing behaviour to anticipating intent
Welcoming members Director level and up, to join up to 15 Marketing Leaders in this executive round table discussion.
Join Andrea Cook, CEO of JAM CRM to discuss how customer experience is shifting from analyzing behaviour to anticipating intent. In this roundtable discussion, attendees will explore what it means to move beyond clicks and channels towards predictive, empathetic systems, and discover how brands can responsibly design experiences that sense context, emotion, and need before customers ask.
Topics for the discussion will include:
- The Move from Persuasion to Attunement
- A New Post-Channel Era of Marketing
- Zero-Click Relationship Management
- Some Bold Predictions (2026 and Beyond)
Please come prepared to discuss. Only 15 spots available
Andrea Cook, CEO, JAM CRM
With 25 years of communications experience, Andrea is an industry leader in the art of connecting brands to consumers in the digital and data age. A selfproclaimed nerd, and a visionary change-agent, Andrea’s career has been spent building, shaping, and guiding North American and global teams in the art of data, technology, and innovation creative
Please submit your questions and come prepared to chat. Only 15 spots available.
Upskilling Opportunities
CUSTOMIZED
TRAINING
- Flexible Locations: At our sites, virtually, your office, or off-site.
- Tailored Content: Designed for your specific training requirements and hot topics.
- Uninterrupted Learning: Focused sessions for maximum impact for your entire marketing team.
BECOME A CHARTERED MARKETER
ASPIRING MARKETERS: KICKSTART YOUR MARKETING CAREER WITH CMA NXT
- Get notified on new exclusive content from industry leaders.
- Receive invitations to free events to connect with marketing professionals.
- Develop the skills employers are looking for
Discover Why Marketing Professionals Nationwide Trust CMA for Their Professional Growth
CMA is your partner for all your
professional development needs
Whether you're taking your first steps in marketing or aiming for the C-suite, CMA has the resources, community, and expertise to fuel your journey. Start exploring our professional development offerings today and take control of your marketing
career.
Sign-up for MyCMA to not miss out on upcoming professional development opportunities, events and get subscribed to our Top 5 Picks e-newsletter for weekly marketing news.
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