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Author
Isaac De Souza
AI & Emerging Technology Risk Officer, BMO Bank of Montreal
Loyalty programs and RMNs
Unlock new opportunities
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Articles Authored by me
Articles Authored by me as Council member
AI
AI agents: A new interaction model for marketing
Oct 22
Navigating the AI-ML landscape: Risk management in the age of Artificial Intelligence
Oct 16
AI
Elevating customer experience with AI: A practical guide for Canadian marketing professionals
Sep 06
AI
The reality of AI adoption in marketing by Canadian companies
Aug 12
AI
Scaling AI for good – A blueprint for impact
Jul 12
AI
How AI is infusing empathy into digital CX
Jan 08
AI
The momentum and opportunity of AI for marketers
Dec 01
AI
Mastering personalization in marketing with AI
Oct 31
AI
Harnessing predictive analytics in the age of AI
Sep 18
AI
Setting the Stage: A new series on AI-related considerations for marketers
Jul 25
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