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Author
Mo Dezyanian
President, Empathy Inc.
Creating powerful brands
Investing in CX & EX Matters
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Articles Authored by me
Insights
How to build your analytics dream team
Jul 14
Insights
Pandemic
To recover from COVID-19, we need to make friends with CFOs. Stat.
Oct 01
Articles Authored by me as Council member
Insights
The rise of the privacy-first consumer: Building trust with zero-party data
Jun 10
Insights
Navigating the flux: Canada’s changing demographic landscape
Apr 26
Insights
Advice for marketers from the CMA Insights Council
Feb 29
Insights
Six tips for achieving your 2024 goals with consumer insights
Feb 20
Insights
Unpacking consumer trends for future-ready marketing
Dec 08
Insights
Inflation trends this holiday season
Oct 27
Insights
Unveiling the human side of business
Aug 09
Insights
Using customer data responsibly
Feb 01
Insights
Diversity and multiculturalism in insights and analytics
Mar 24
Customer Experience
Utilizing artificial intelligence for customer journeys
Dec 28
Insights
Integrating analytics and research
Jul 28
Insights
How to build your analytics dream team
Jul 14
Martech
Insights
Leveraging AI for Marketing Insights
Feb 17
Martech
Insights
Navigating human insights during a pandemic: Perspectives from CPG and research
Jan 06
Martech
Automation: Making consumer research possible in hours, not weeks
Mar 11
Insights
Brand
Weekend Reading List: CMA Insights Council Content Round-Up
Feb 20
Insights
Customer Experience
Martech
Insights and Analytics Trends for 2020
Jan 08
Brand
Insights
Customer Experience
Martech
Enhance Customer Experience with the Internet of Things
Aug 21
Insights
Data & Analytics Round-Up from CMA’s Insights Council #11
May 01
Insights
Data & Analytics Round-Up from CMA’s Insights Council #10
Jan 31
Martech
Insights
Brand
2019 Hot Topics in Data & Insights: What Marketers Need to Know
Jan 15
Data & Analytics Round-Up from CMA’s Insights Council #9
Dec 05
Insights
Customer Experience
Martech
Best Practices in Marketing: Collecting, Using and Protecting Personal Data
Nov 22
Insights
Martech
Creating Insight from Data that is Actionable – Are Machine Learning and AI the Answer?
Mar 13
Insights
Martech
Data & Analytics Bi-Monthly Round-Up from CMA’s Analytics Council #5
Dec 14
Insights
Analytics Priorities for 2018: Informing Decisions, Achieving Results
Dec 13
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #3
Apr 07
Customer Experience
Insights
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #2
Mar 02
Insights
Customer Experience
Martech
Data Philanthropy: using analytics skills to make a difference in our communities
Feb 01
Insights
Martech
Curated Content from CMA’s Customer Insights & Analytics Council
Jun 27
Insights
Customer Experience
Martech
Marketing analytics: Making $ense of it all
Jul 07
Customer Experience
Media
Insights
CMA Analytics Council 'food for thought'
Jun 10
Insights
The rise of the privacy-first consumer: Building trust with zero-party data
Jun 10
Insights
Navigating the flux: Canada’s changing demographic landscape
Apr 26
Insights
Advice for marketers from the CMA Insights Council
Feb 29
Insights
Six tips for achieving your 2024 goals with consumer insights
Feb 20
Insights
Unpacking consumer trends for future-ready marketing
Dec 08
Insights
Inflation trends this holiday season
Oct 27
Insights
Unveiling the human side of business
Aug 09
Insights
Using customer data responsibly
Feb 01
Insights
Diversity and multiculturalism in insights and analytics
Mar 24
Customer Experience
Utilizing artificial intelligence for customer journeys
Dec 28
Insights
Integrating analytics and research
Jul 28
Insights
How to build your analytics dream team
Jul 14
Martech
Insights
Leveraging AI for Marketing Insights
Feb 17
Martech
Insights
Navigating human insights during a pandemic: Perspectives from CPG and research
Jan 06
Martech
Automation: Making consumer research possible in hours, not weeks
Mar 11
Insights
Brand
Weekend Reading List: CMA Insights Council Content Round-Up
Feb 20
Insights
Customer Experience
Martech
Insights and Analytics Trends for 2020
Jan 08
Brand
Insights
Customer Experience
Martech
Enhance Customer Experience with the Internet of Things
Aug 21
Insights
Data & Analytics Round-Up from CMA’s Insights Council #11
May 01
Insights
Data & Analytics Round-Up from CMA’s Insights Council #10
Jan 31
Martech
Insights
Brand
2019 Hot Topics in Data & Insights: What Marketers Need to Know
Jan 15
Data & Analytics Round-Up from CMA’s Insights Council #9
Dec 05
Insights
Customer Experience
Martech
Best Practices in Marketing: Collecting, Using and Protecting Personal Data
Nov 22
Insights
Martech
Creating Insight from Data that is Actionable – Are Machine Learning and AI the Answer?
Mar 13
Insights
Martech
Data & Analytics Bi-Monthly Round-Up from CMA’s Analytics Council #5
Dec 14
Insights
Analytics Priorities for 2018: Informing Decisions, Achieving Results
Dec 13
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #3
Apr 07
Customer Experience
Insights
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #2
Mar 02
Insights
Customer Experience
Martech
Data Philanthropy: using analytics skills to make a difference in our communities
Feb 01
Insights
Martech
Curated Content from CMA’s Customer Insights & Analytics Council
Jun 27
Insights
Customer Experience
Martech
Marketing analytics: Making $ense of it all
Jul 07
Customer Experience
Media
Insights
CMA Analytics Council 'food for thought'
Jun 10
Insights
The rise of the privacy-first consumer: Building trust with zero-party data
Jun 10
Insights
Navigating the flux: Canada’s changing demographic landscape
Apr 26
Insights
Advice for marketers from the CMA Insights Council
Feb 29
Insights
Six tips for achieving your 2024 goals with consumer insights
Feb 20
Insights
Unpacking consumer trends for future-ready marketing
Dec 08
Insights
Inflation trends this holiday season
Oct 27
Insights
Unveiling the human side of business
Aug 09
Insights
Using customer data responsibly
Feb 01
Insights
Diversity and multiculturalism in insights and analytics
Mar 24
Customer Experience
Utilizing artificial intelligence for customer journeys
Dec 28
Insights
Integrating analytics and research
Jul 28
Insights
How to build your analytics dream team
Jul 14
Martech
Insights
Leveraging AI for Marketing Insights
Feb 17
Martech
Insights
Navigating human insights during a pandemic: Perspectives from CPG and research
Jan 06
Martech
Automation: Making consumer research possible in hours, not weeks
Mar 11
Insights
Brand
Weekend Reading List: CMA Insights Council Content Round-Up
Feb 20
Insights
Customer Experience
Martech
Insights and Analytics Trends for 2020
Jan 08
Brand
Insights
Customer Experience
Martech
Enhance Customer Experience with the Internet of Things
Aug 21
Insights
Data & Analytics Round-Up from CMA’s Insights Council #11
May 01
Insights
Data & Analytics Round-Up from CMA’s Insights Council #10
Jan 31
Martech
Insights
Brand
2019 Hot Topics in Data & Insights: What Marketers Need to Know
Jan 15
Data & Analytics Round-Up from CMA’s Insights Council #9
Dec 05
Insights
Customer Experience
Martech
Best Practices in Marketing: Collecting, Using and Protecting Personal Data
Nov 22
Insights
Martech
Creating Insight from Data that is Actionable – Are Machine Learning and AI the Answer?
Mar 13
Insights
Martech
Data & Analytics Bi-Monthly Round-Up from CMA’s Analytics Council #5
Dec 14
Insights
Analytics Priorities for 2018: Informing Decisions, Achieving Results
Dec 13
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #3
Apr 07
Customer Experience
Insights
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #2
Mar 02
Insights
Customer Experience
Martech
Data Philanthropy: using analytics skills to make a difference in our communities
Feb 01
Insights
Martech
Curated Content from CMA’s Customer Insights & Analytics Council
Jun 27
Insights
Customer Experience
Martech
Marketing analytics: Making $ense of it all
Jul 07
Customer Experience
Media
Insights
CMA Analytics Council 'food for thought'
Jun 10
Insights
The rise of the privacy-first consumer: Building trust with zero-party data
Jun 10
Insights
Navigating the flux: Canada’s changing demographic landscape
Apr 26
Insights
Advice for marketers from the CMA Insights Council
Feb 29
Insights
Six tips for achieving your 2024 goals with consumer insights
Feb 20
Insights
Unpacking consumer trends for future-ready marketing
Dec 08
Insights
Inflation trends this holiday season
Oct 27
Insights
Unveiling the human side of business
Aug 09
Insights
Using customer data responsibly
Feb 01
Insights
Diversity and multiculturalism in insights and analytics
Mar 24
Customer Experience
Utilizing artificial intelligence for customer journeys
Dec 28
Insights
Integrating analytics and research
Jul 28
Insights
How to build your analytics dream team
Jul 14
Martech
Insights
Leveraging AI for Marketing Insights
Feb 17
Martech
Insights
Navigating human insights during a pandemic: Perspectives from CPG and research
Jan 06
Martech
Automation: Making consumer research possible in hours, not weeks
Mar 11
Insights
Brand
Weekend Reading List: CMA Insights Council Content Round-Up
Feb 20
Insights
Customer Experience
Martech
Insights and Analytics Trends for 2020
Jan 08
Brand
Insights
Customer Experience
Martech
Enhance Customer Experience with the Internet of Things
Aug 21
Insights
Data & Analytics Round-Up from CMA’s Insights Council #11
May 01
Insights
Data & Analytics Round-Up from CMA’s Insights Council #10
Jan 31
Martech
Insights
Brand
2019 Hot Topics in Data & Insights: What Marketers Need to Know
Jan 15
Data & Analytics Round-Up from CMA’s Insights Council #9
Dec 05
Insights
Customer Experience
Martech
Best Practices in Marketing: Collecting, Using and Protecting Personal Data
Nov 22
Insights
Martech
Creating Insight from Data that is Actionable – Are Machine Learning and AI the Answer?
Mar 13
Insights
Martech
Data & Analytics Bi-Monthly Round-Up from CMA’s Analytics Council #5
Dec 14
Insights
Analytics Priorities for 2018: Informing Decisions, Achieving Results
Dec 13
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #3
Apr 07
Customer Experience
Insights
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #2
Mar 02
Insights
Customer Experience
Martech
Data Philanthropy: using analytics skills to make a difference in our communities
Feb 01
Insights
Martech
Curated Content from CMA’s Customer Insights & Analytics Council
Jun 27
Insights
Customer Experience
Martech
Marketing analytics: Making $ense of it all
Jul 07
Customer Experience
Media
Insights
CMA Analytics Council 'food for thought'
Jun 10
Insights
The rise of the privacy-first consumer: Building trust with zero-party data
Jun 10
Insights
Navigating the flux: Canada’s changing demographic landscape
Apr 26
Insights
Advice for marketers from the CMA Insights Council
Feb 29
Insights
Six tips for achieving your 2024 goals with consumer insights
Feb 20
Insights
Unpacking consumer trends for future-ready marketing
Dec 08
Insights
Inflation trends this holiday season
Oct 27
Insights
Unveiling the human side of business
Aug 09
Insights
Using customer data responsibly
Feb 01
Insights
Diversity and multiculturalism in insights and analytics
Mar 24
Customer Experience
Utilizing artificial intelligence for customer journeys
Dec 28
Insights
Integrating analytics and research
Jul 28
Insights
How to build your analytics dream team
Jul 14
Martech
Insights
Leveraging AI for Marketing Insights
Feb 17
Martech
Insights
Navigating human insights during a pandemic: Perspectives from CPG and research
Jan 06
Martech
Automation: Making consumer research possible in hours, not weeks
Mar 11
Insights
Brand
Weekend Reading List: CMA Insights Council Content Round-Up
Feb 20
Insights
Customer Experience
Martech
Insights and Analytics Trends for 2020
Jan 08
Brand
Insights
Customer Experience
Martech
Enhance Customer Experience with the Internet of Things
Aug 21
Insights
Data & Analytics Round-Up from CMA’s Insights Council #11
May 01
Insights
Data & Analytics Round-Up from CMA’s Insights Council #10
Jan 31
Martech
Insights
Brand
2019 Hot Topics in Data & Insights: What Marketers Need to Know
Jan 15
Data & Analytics Round-Up from CMA’s Insights Council #9
Dec 05
Insights
Customer Experience
Martech
Best Practices in Marketing: Collecting, Using and Protecting Personal Data
Nov 22
Insights
Martech
Creating Insight from Data that is Actionable – Are Machine Learning and AI the Answer?
Mar 13
Insights
Martech
Data & Analytics Bi-Monthly Round-Up from CMA’s Analytics Council #5
Dec 14
Insights
Analytics Priorities for 2018: Informing Decisions, Achieving Results
Dec 13
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #3
Apr 07
Customer Experience
Insights
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #2
Mar 02
Insights
Customer Experience
Martech
Data Philanthropy: using analytics skills to make a difference in our communities
Feb 01
Insights
Martech
Curated Content from CMA’s Customer Insights & Analytics Council
Jun 27
Insights
Customer Experience
Martech
Marketing analytics: Making $ense of it all
Jul 07
Customer Experience
Media
Insights
CMA Analytics Council 'food for thought'
Jun 10
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