When autocomplete results are available use up and down arrows to review and enter to select.
MyCMA
My Profile
Logout
Login
Membership
Events Calendar
CMA Awards
Learning
Fully Funded CM Program
Chartered Marketer
CMA NXT
Online Certificate Courses
Training
Customized Training
On-demand Courses
CMA Learning Hub
Perspectives
Articles
CEO Insights
Op-eds
CMA Connect
Advocacy
Advocacy Initiatives
Government Priorities
Privacy Law Reform
Artificial Intelligence Regulation
Brand Safety
Consumer Protection Law
Competition Law
Diversity, Equity and Inclusion
Marketing to Kids
Trade
Resources
Code of Ethics & Standards
Compliance & Best Practices Guides
Consumer Centre
Maintaining Standards
Research Centre
AI Index Assessment
Author
Jennifer Bull
Manager, Councils and Regional Forums, Canadian Marketing Association
Evaluating warranty processes: A Case Study
Read more
call to action box
Articles Authored by me
2022 Councils and Committees year in review
Jan 09
Articles Authored by me as Council member
Not for Profit
Branding: A not-for-profit perspective
May 08
Not for Profit
AI’s transformative power in marketing
Jul 05
Not for Profit
How charities can utilize emergency campaigns
Jun 12
Not for Profit
NFP Council’s summer 2023 reading list
May 12
Not for Profit
Competition versus collaboration
Feb 16
Not for Profit
Examining quiet quitting in the NFP sector
Dec 28
Not for Profit
Effective collaboration with diverse stakeholders: lessons learned
Sep 23
Not for Profit
The importance of collaboration: continued
Sep 08
Not for Profit
Effective collaboration with diverse stakeholders
Aug 29
Not for Profit
Reflecting the communities we serve
Jul 21
Not for Profit
Strategic use of research in NFP marketing
Jun 10
Not for Profit
What’s on the minds of NFP and social sector marketers?
Feb 15
Not for Profit
Communicating and measuring impact
Jul 21
Brand
Driving success through partnerships: Marketing and sustainable development
Jun 17
Brand
How Sun Life is leveraging the UN Sustainable Development Goals
May 26
Not for Profit
The UN Sustainable Development Goals: An introduction for marketers
May 12
Not for Profit
The role of marketing in legacy giving
Apr 22
Brand
Not for Profit
Unexpected partnerships lead to spectacular results
Jan 05
Not for Profit
Pandemic
Fighting poverty amidst coronavirus requires unity for recovery
Aug 14
Brand
Not for Profit
Pandemic
How do you reach consumers and donors during a pandemic?
May 27
Taking a look at cause marketing: Principles and keys to success
May 21
Brand
Not for Profit
How an art museum became a challenger brand
Feb 13
Measuring Impact and Social Return on Investment
Feb 28
Customer Experience
Not for Profit
How can partnerships be showcased through experiences?
Nov 22
How to Adopt Segmentation for Your Customer Journey: A Primer for NFPs
Jun 27
Not for Profit
Customer Experience
Constituent Experience: Progress vs Perfection
Apr 03
Innovation in NFP sector an oxymoron?
Feb 06
B2B
Breaking into the world of B2B marketing
Aug 20
B2B
The key(s) to unlocking digital attribution in B2B
Jul 17
B2B
Creativity in B2B marketing
Jun 25
B2B
The long, the short and the reality of B2B marketing: Part 2
Aug 14
B2B
The long, the short and the reality of B2B marketing: Part 1
Aug 04
B2B
Evolving B2B marketing strategies
Jul 31
B2B
The impact of social media marketing in the B2B environment
Jul 18
B2B
B2B marketing attribution: where to begin...
Apr 18
B2B
B2B content marketing done well
Aug 22
B2B
Three drivers of B2B influencer marketing
Jul 25
B2B
The anatomy of B2B influencer marketing
Jul 18
B2B
How to improve your marketing measurement and attribution strategy
May 06
B2B
The future of B2B event marketing
Apr 26
B2B
Low code/no code programming
Mar 29
B2B
Content marketing vs. thought leadership
Mar 01
B2B
Five in 25: Discussions with sales and marketing leaders
Jul 15
B2B
Future of Marketing to SMBs
Mar 16
B2B
Marketing during the pandemic: Insights from the CMA B2B Council
Apr 23
Top tips for remote media interviews
Mar 30
Hear what leading B2B experts have to say about B2B Marketing!
Apr 04
B2B
Customer Experience
Brand
Make Business to Business Marketing More Human
Feb 07
Customer Experience
B2B
In Marketing a Service Business, Consider Three Additional Ps
Jan 10
Holiday planning for the content marketer: Your blueprint for success!
Dec 13
Google is Making The Internet Safer
Nov 06
How B2B PR differs from B2C PR, and why should brands care?
Feb 07
B2B
Customer Experience
Insights
What is a Customer Advisory Board? And No, It’s Not a Marketing Program.
Jul 10
B2B
How your B2B website can source and influence more revenue pipeline
Apr 26
How to make market research and data insights actionable for B2B campaigns
Mar 31
B2B
Breaking into the world of B2B marketing
Aug 20
B2B
The key(s) to unlocking digital attribution in B2B
Jul 17
B2B
Creativity in B2B marketing
Jun 25
B2B
The long, the short and the reality of B2B marketing: Part 2
Aug 14
B2B
The long, the short and the reality of B2B marketing: Part 1
Aug 04
B2B
Evolving B2B marketing strategies
Jul 31
B2B
The impact of social media marketing in the B2B environment
Jul 18
B2B
B2B marketing attribution: where to begin...
Apr 18
B2B
B2B content marketing done well
Aug 22
B2B
Three drivers of B2B influencer marketing
Jul 25
B2B
The anatomy of B2B influencer marketing
Jul 18
B2B
How to improve your marketing measurement and attribution strategy
May 06
B2B
The future of B2B event marketing
Apr 26
B2B
Low code/no code programming
Mar 29
B2B
Content marketing vs. thought leadership
Mar 01
B2B
Five in 25: Discussions with sales and marketing leaders
Jul 15
B2B
Future of Marketing to SMBs
Mar 16
B2B
Marketing during the pandemic: Insights from the CMA B2B Council
Apr 23
Top tips for remote media interviews
Mar 30
Hear what leading B2B experts have to say about B2B Marketing!
Apr 04
B2B
Customer Experience
Brand
Make Business to Business Marketing More Human
Feb 07
Customer Experience
B2B
In Marketing a Service Business, Consider Three Additional Ps
Jan 10
Holiday planning for the content marketer: Your blueprint for success!
Dec 13
Google is Making The Internet Safer
Nov 06
How B2B PR differs from B2C PR, and why should brands care?
Feb 07
B2B
Customer Experience
Insights
What is a Customer Advisory Board? And No, It’s Not a Marketing Program.
Jul 10
B2B
How your B2B website can source and influence more revenue pipeline
Apr 26
How to make market research and data insights actionable for B2B campaigns
Mar 31
Brand
Is branding dead?
May 06
Brand
Go for great: Making great work in a volume-obsessed world
Apr 16
Brand
Evaluating warranty processes: A case study
Mar 31
Brand
Creating powerful brands through CX and EX investment
Aug 19
Brand
Brand value vs. brand equity
May 15
Brand
How employer branding shapes culture and business growth
May 06
Brand
Beyond ownership: Embracing collective influence in brand building
Apr 30
Brand
Brand marketing: The essence of marketing
Apr 18
Brand
Navigating global brand positioning
Mar 08
Brand
Generating and maintaining employee trust
Jun 30
Brand
Creating value without overspending
Jun 23
Brand
Pricing power: The true ROI of branding
Jun 14
Brand
Brand as value generator
Jun 06
Brand
We have the power to do good
Apr 27
Brand
From “why” to “action”: Brand stewardship in large organizations
Jan 23
Brand
The future of marketing
Jul 04
Brand
Protecting, preserving, propelling
Jun 28
Brand
Building brand purpose, on purpose
Jun 08
Brand
Brand purpose: The key to growth hacking
May 25
Brand
Brand purpose – a renewed hope
May 11
Brand
Brands! Pay attention: Postings with purpose coming your way
Apr 27
Brand
Is your marketing organization right for an in-house agency?
Dec 10
Brand
Despite pandemic challenges, the future of marketing is bright
Jun 09
Brand
Billions of tweets, lots of insight: Conversation trends of 2021
Jun 02
Brand
COVID-19 and a year of lessons learned: Perspectives from agency leaders
Apr 28
Not for Profit
Brand
Embracing change: How NFPs evolved their brands during COVID-19
Jan 28
The Story Behind CMA’s Agency Search Initiative
Jun 25
Customer Experience
Brand
Measuring The Brand Relationship: Science, Value and Perception
Aug 09
Encouraging X-functional brand ownership
Apr 16
Insights
Understanding Canada’s changing media habits: Essential insights for marketers
Jan 30
Insights
Advice for marketers for 2025 from the CMA Insights Council
Jan 15
Insights
The rise of the privacy-first consumer: Building trust with zero-party data
Jun 10
Insights
Navigating the flux: Canada’s changing demographic landscape
Apr 26
Insights
Advice for marketers from the CMA Insights Council
Feb 29
Insights
Six tips for achieving your 2024 goals with consumer insights
Feb 20
Insights
Unpacking consumer trends for future-ready marketing
Dec 08
Insights
Inflation trends this holiday season
Oct 27
Insights
Unveiling the human side of business
Aug 09
Insights
Using customer data responsibly
Feb 01
Insights
Diversity and multiculturalism in insights and analytics
Mar 24
Customer Experience
Utilizing artificial intelligence for customer journeys
Dec 28
Insights
Integrating analytics and research
Jul 28
Insights
How to build your analytics dream team
Jul 14
Martech
Insights
Leveraging AI for Marketing Insights
Feb 17
Martech
Insights
Navigating human insights during a pandemic: Perspectives from CPG and research
Jan 06
Martech
Automation: Making consumer research possible in hours, not weeks
Mar 11
Insights
Brand
Weekend Reading List: CMA Insights Council Content Round-Up
Feb 20
Insights
Customer Experience
Martech
Insights and Analytics Trends for 2020
Jan 08
Brand
Insights
Customer Experience
Martech
Enhance Customer Experience with the Internet of Things
Aug 21
Insights
Data & Analytics Round-Up from CMA’s Insights Council #11
May 01
Insights
Data & Analytics Round-Up from CMA’s Insights Council #10
Jan 31
Martech
Insights
Brand
2019 Hot Topics in Data & Insights: What Marketers Need to Know
Jan 15
Data & Analytics Round-Up from CMA’s Insights Council #9
Dec 05
Insights
Customer Experience
Martech
Best Practices in Marketing: Collecting, Using and Protecting Personal Data
Nov 22
Insights
Martech
Creating Insight from Data that is Actionable – Are Machine Learning and AI the Answer?
Mar 13
Insights
Martech
Data & Analytics Bi-Monthly Round-Up from CMA’s Analytics Council #5
Dec 14
Insights
Analytics Priorities for 2018: Informing Decisions, Achieving Results
Dec 13
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #3
Apr 07
Customer Experience
Insights
Data & Analytics Monthly Round-Up from CMA’s Analytics Council #2
Mar 02
Insights
Customer Experience
Martech
Data Philanthropy: using analytics skills to make a difference in our communities
Feb 01
Insights
Martech
Curated Content from CMA’s Customer Insights & Analytics Council
Jun 27
Insights
Customer Experience
Martech
Marketing analytics: Making $ense of it all
Jul 07
Customer Experience
Media
Insights
CMA Analytics Council 'food for thought'
Jun 10
Major Sponsors